How can we help you?

Londaa.com is a free classified ads website where you can buy and sell almost anything in your city. It only takes 2 minutes to post an ad and it's 100% free!

If you really want to create a great ad, it is highly recommended to follow the instructions below:

1.Use a clear title which includes the name of the item you sell. Try to make your title appealing and eye-catching.

2. Set competitive price

Set an appropriate price for your item so that the advert is approved. If the price is not relevant, it may be declined. Make sure to carry out some investigation of the prices for a particular item.

3. Write great discriptions

The description of your product must be informative enough and mustn’t contain any false information regarding your product or service.

4. Upload unique & high quality photos

Upload only unique and high-quality photos of your items taken by yourself and not downloaded from the Internet. The better photos you add, the more attractive your ad looks to the potential buyers and the more calls you receive.

5. Indicate correct contact

Indicate correct contact details for the potential buyers/clients to be able to reach you easily. Try to respond all the incoming calls or to call back your customers once available.

6. Update your profile

Try to fill out all the fields of your profile page, as well as those of your advert, to let your customers dispose of all the necessary information about you as a seller and the products you sell.

7. Higher Rating  attracts customers

The better rating you have on our website, the more chances you get to attract a lot of buyers. Remember that it is important to build trust in your business. Your rating depends on the number of positive/negative feedback received from your previous customers.

8. Clearly state delivery status

Make your advert as risk-free as possible. Underline that no prepayments are required and be ready to list those delivery services which presuppose payment on the delivery of the product ordered.

Yes, Londaa.com is 100% FREE and will always be.

Londaa currently offers the following channels to contact support:

Chat

Email. Contact

Chat

Chat is the fastest way to get a response from Londaa and we can resolve most questions with a quick conversation.

To start a chat with one of our support agents from Londaa app or website:

Click Support Team icon

Click Send a message

Type a text of your request/question

Note: To better assist you with any troubleshooting, it's important for us to know as many details of the issue as possible.

Email

For questions that are not urgent, we recommend submitting an email via [email protected] 

*Grab a screenshot of your issue

Attaching relevant screenshots to any support requests allows Londaa support to solve your problem faster. Always be prepared to include or have screenshots ready that show your issue clearly.

Do you provide phone support?

Londaa has found that we are able to assist customers in a more efficient manner through chat and email. These methods for support also help us keep detailed records about your request.

Note: If you need phone support for Premium Service enquiry, you could always request a call back with Manager's call button in your Profile.

Posting advert on Londaa is easy and fast, just take the following steps to proceed:

1.Click on SELL

2.Complete all the information about your item such as title, category, region, description, price and add photos (at least three photos needed for cars and phones).

3.After filling out the required fields, click on “Post” button.

4.Once you post your ad, you will be immediately redirected to our registration page (if you are not a registered user). You will have to fill out all the required fields and click on ‘Register’ button at the bottom of the page.

5.Your advert will be published shortly once moderation process is completed.

6.Once your advert is live, you will receive a notification email.

7.Be ready to receive numerous incoming calls from your potential buyers.

Good luck with your sales!

Yes you need to register an account with us for security purposes, and to enjoy full experience of the website.

Users shall comply with all applicable laws, the Terms of Use, and all posted Platform rules and policies.

Here is a non-exhaustive list of goods and services promotion of which is prohibited on Londaa in Uganda:

1.Narcotics, steroids, and any drugs or medications that require a prescription from a licensed medical specialist

2.Weapons

3.Restricted military/police items

4.Human organs

5.Illegal/pirated copies

6.Stolen property

7.Code grabbing and lock picking devices

8.Electronic equipment prohibited by the law

9.Sexually-oriented services

10.Loans, money transactions, Bitcoin

11.Multi-level marketing, pyramid, and matrix programs

12.Network marketing and “Home Base Business” jobs

13.Products (goods or services) prohibited to sell by the law, in particular:

° Food, processed food, water, soft drinks, spirit drinks, medical devices, drugs, drug products, cosmetics, chemicals, agrochemicals, pesticides, veterinary drugs, or other goods if they have not been registered with the National Agency for Food & Drug Administration and Control (the “NAFDAC”) or other relevant authority of the Republic of Uganda;

° Any goods, sale, distribution, or advertising of which is banned or restricted by the NAFDAC or any other relevant authority of the Republic of Uganda;

° Any goods, sale, distribution, or advertising of which is prohibited by applicable legislation of the Republic of Uganda;

° Any goods that do not comply with standards and quality requirements imposed on such goods by applicable legislation of the Republic of Uganda; orA

° Any goods that are represented on the label or described as a treatment, preventative, or cure for diseases, disorders, or abnormal physical states specified by applicable legislation of the Republic of Uganda.

14.Trophies and wildlife specimens (including but not limited to ivory artifacts and pangolin parts) in relation to which trade is prohibited by applicable legislation.

If you have noticed any announcements promoting Prohibited Items on Londaa, please report them via the “Report Abuse” link available in each posting.

To enjoy shopping on Londaa you need to follow our simple guide:

1. Search for the item

Use a search panel with filters and find what you need. We have over a million adverts, so you can choose exactly what you are looking for.

2. Contact a seller

You may chat on Londaa or call the seller via phone and set up a meeting face to face, discuss some details or negotiate about the price.

3. Take your item or order a delivery

We check our sellers carefully, but it's always better to check twice, right? Meet with the seller in a public place and be sure to pay only after you get the item.

4. Leave your feedback about the seller

Feel free to tell us about your experience: write your feedback on the seller's page. Other buyers will thank you one day 

Our moderators will review your ad very carefully and if all the fields are filled out correctly, it will be activated shortly.

You can find your advert on our website only when it is approved by our moderators.

You will get a notification email when your advert is active. If there is something wrong with your advert, you will be notified about that and all the mistakes will be specified so that you can edit your advert correspondingly.

After publishing your advert, you can edit it again if needed and repost. Once done, your advert undergoes moderation before being activated on the website.  

You can delete or close your advert any time you want. You just have to click on Close button placed under the ad or click on the cross placed on the top right corner of the ad.

You shouldn’t publish adverts of the same content. They will be considered duplicates by our moderators and won’t go active on the website.

You can always manage your ads by logging in to your Londaa account and clicking on My Adverts.

If you see something suspicious on Londaa.com, please, report the problem by clicking Report Listing at the bottom of the item you want to report. Choose the reason and submit.